Refund policy

Pramoda – Return & Refund Policy

Thank you for shopping with Pramoda! We want you to love what you wear. However, if you are not entirely satisfied with your purchase, we are here to help.

1. Return Window

• You have 7 calendar days from the date of delivery to initiate a return for any item.

2. Eligibility Criteria for Returns

To be eligible for a return and full refund, please ensure that:

• The item is unused, unwashed, and undamaged.

• The original tags must be securely attached to the product.

• The item must be returned in its original packaging.

3. How to Initiate a Return

To start a return, please contact our customer support team via email:

• ✉️ Email Support: [pramodawear.info@gmail.com]

Note: Please include your Order Number and the reason for the return in your email so we can process your request as quickly as possible.

4. Refund Process

• Once we receive your item, our team will inspect it to ensure it meets the eligibility criteria.

• If approved, we will initiate a refund to your original method of payment.

• You will receive a notification email once the refund has been successfully processed.